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Your Company Culture Can't Be Disconnected from Your Customers
Very good article from the Havard Business Review on the 3 levels of Company Culture
8 Business Leaders Share How to Cultivate a Successful High-Performance Company Culture. Well worth a read, we especially like point number 8.
Mindfulness as a Productivity Tool?
Good article from the Havard Business Review on Mindfulness but also the benefits of self-compassion!
Understanding 'Roles' and The impact on a culture of Safety
Great article written by Georgina Veldhorst posted on the Deep Democracy Website. True for your personal en professional life.
No time to be nice at work?
Productivity increases by 37% with motivated employees. Stressful jobs increase the risk of a cardiovascular event by 38%. Which one of both do you choose?
The Business Case for Empathy or, Why Customer Engagement Begins in their Shoes, by Matthew Berger
A finding by McKinsey shows that up to 70% of a customer’s buying experience is based on how they feel they are being treated.
The Importance of Naming Your Emotions
A short article from The New York Times by Tony Schwartz with a simple but important message.
The Power of Empathy
A great article from the HBR on Empathy and the power of listening!
6 Rules for Building and Scaling Company Culture by Anthony K. Tjan
A well written, clear article in the HBR highlighting the key principles needed to build a solid culture. It comes down to Purpose, Values and Leadership. Simple really!
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